About the Alliance Française
Alliance Française Canada Pacific (AFCP) is a Canadian non-profit organization with two branches in British Columbia: one in Vancouver (head office) and one in Victoria.
Our mission:
- Offer French language programs for all ages and levels
- Promote local and international Francophone cultures through cultural spaces and professional events
- Provide a welcoming space for community gatherings
Our values:
- Enrich the human experience and mutual understanding through bilingualism and intercultural exchange
- Promote the French language and Francophone cultures, which hold a special place in Canada
- Strive for excellence in education
- Create multicultural and friendly experiences that bring the community together
The Position
The Administrative Agent supports the day-to-day administrative operations of the Alliance Française. The role includes front-desk services, registration management, and basic accounting support. The position requires strong organizational skills, attention to detail, and regular interaction with the public.
Reception and Front Desk
- Welcome and assist adult students, parents, and children at the reception desk
- Provide information on courses, programs, and services in person and by email
- Manage incoming calls and general inquiries
- Maintain a professional and welcoming reception environment
Registrations and Student Services
- Manage registrations for courses and placement tests
- Prepare and manage documentation related to placement tests and exams
- Respond to student inquiries regarding schedules, fees, and program requirements
Accounting and Administrative Support
- Close and verify daily sales
Facilities, Logistics, and Operations
- Support day-to-day facilities operations and logistics
- Manage inventory of books, teaching materials, and equipment
- Coordinate book orders, returns, and storage
- Liaise with cleaning services and other external service providers
- Support room setup, decoration, storage organization, and general upkeep
- Assist with space searches, site visits, measurements, and basic floor plans
- Act as a key holder and designated contact in case of on-site emergencies
Technical and Digital Support
- Provide basic technical and digital support related to daily operations
- Support instructors with classroom equipment (tablets, projectors, interactive boards)
- Assist with basic technical setup as required
Additional Responsibilities
- Perform other administrative or coordination tasks as assigned by the Office Manager or Executive Director
Profile and Required Skills
Technical Skills:
- Experience in administrative coordination in a multicultural environment
- 3 to 5 years of experience in a similar role, ideally in an educational setting or within a non-profit organization
- Proficiency in management tools and office software (Excel, Word)
- Experience in a bilingual and multicultural environment is an asset
Interpersonal Skills:
- Analytical mindset, strong organizational skills, and attention to detail
- Solution-oriented approach
- Excellent communication skills in both French and English
- Ethical and collaborative leadership
- Sensitivity to educational and cultural issues and alignment with AFCP’s mission
Compensation and Benefits
Salary:
Additional Benefits:
- 20 days of accrued vacation, in addition to 13 other paid days off
- Discretionary annual bonus
- Benefits package (employer contribution to a flexible health benefits plan)
- Defined contribution retirement plan
- Flexible work options
- Professional development support (training, mentorship, learning opportunities)
- Free or discounted access to AFCP events and services
Apply Here